Chrystal Mackesy

My name is Chrystal Mackesy and I am the Program Project Specialist. I have been with the Board since 2019. Change is always necessary to improve everyone involved, regardless of how difficult it may be. I feel the Board has worked hard to embrace all the changes to improve customer service by switching to an e-licensing process, adding a quarterly newsletter, Facebook page, cheat sheets, and continuing to provide helpful information. We have received a lot of feedback from the public and licensees that they are surprised they are able to speak with a live person. It motivates me to be able to help anyone who needs assistance to the best of my ability, whether that be licensees, applicants, the public, or my co-workers. I get to work with such an amazing team and we all work together to ensure the safety and protection of the public and licensees.